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Frequently Asked Questions

1. How to order?

1). Check the quantity-based pricing in discount column.
2). Select the quantity.
3). Add the styles you would like to order. 
4). Input the quantity number.
5). Add to cart. 

​Note: The unit price is based on 5pcs. Quantity less than 10pcs will be charged based on 5pcs, quantity less than 20pcs will be charged based on 10pcs. 

2. What is the shipping cost?

We ship goods through FEDEX, DHL, UPS, TNT, ARAMEX, EMS international express.

Shipping cost varies from $29 to $68 depending on carriers and countries which charges by weight beginning at 500g (Around 30pcs necklaces, including bubble and hard box). For quantity less than 30pcs, even one piece, postage is the same as 30pcs per shipment.

All parcels less than 500g will be charged based on 500g, parcels less than 1kg but more than 500g will be charged based on 1kg, and so on.

So it's important to choose the right quantity to reduce the postage for each piece.

Note: When order is placed, we will check the shipping cost according to the quantity and destination country.

3. How long it takes to process the order?

2-12 working days depending on the styles.

We will do our best and ship you order as soon as possible. 

4. Can I customize my own designs for small order?

Yes, sure. 
We can make adjustments based on our designs on websites, or create a completely new design according to your requirements, including logo and brand name, drawing, sketch.

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